Comcast Tech Falls Asleep on Customer's Couch - with video

Can't make this kind of stuff up.
A Comcast technician came to replace a faulty modem. After spending an hour on hold with Comcast's central office, he fell asleep on my couch. I've been in my apartment for three weeks and my internet connection is still non-functional. This is my tribute to Comcast, their low quality technology and their poor customer service.

Link to YouTube video (as WordPress is giving me fits trying to embed the video)

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